Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:
Products can be returned or exchanged if you are not completely happy with them - we offer 100% refund.
Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Please note that customers are responsible for shipping costs of returned items if the request is not out of our errors (you received an incorrect or defective item, etc.).
Establishing more than 50 business partnerships with famous Asian cosmetics brand, We guarantee 100% authentic products. After stringent research, we promise that none of our products will cause physical harms to customers. However, if your skin is sensitive or you are allergic to any ingredient, please first consult our shop assistants who are always ready to help.